Privacy Policy

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile picture (if you sign in with Google)

Client Information

When you add clients to track items, we store:

• Client email addresses
• Client names (optional)
• Phone numbers (optional)
• Notes you add about clients

Item Tracking Data

For items you track in the system, we store:

• Item descriptions and titles
• Tracking numbers and carrier information
• Photos you upload
• Status updates and history
• Notes and comments

Automatically Collected Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies for authentication and preferences

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Authenticate your account
• Send email notifications to you and your clients about item status updates
• Improve our service
• Respond to support requests

Information Sharing

We do not sell your personal information. We may share information:

• With your clients: Item status and photos you choose to share via tracking links
• Service providers: We use trusted third parties for email delivery (Resend), cloud storage (AWS S3/Cloudflare R2), and database hosting (Neon)
• Legal requirements: If required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your account data as long as your account is active. Item data is retained according to your preferences. You can delete your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data

Third-Party Services

We use the following third-party services:

• Google OAuth: For account authentication
• Resend: For sending email notifications
• Cloudflare R2/AWS S3: For photo storage
• Neon: For database hosting

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]